Guest User Terms & Conditions

Last Updated: June 4, 2025

 

Welcome to F3TCH, a guest communication platform for restaurants & hotels. By using our app or SMS services, you agree to these Terms of Service.

 

1. Services
F3TCH provides communication tools, including SMS and voice calls, for hotel guests to interact with hotel staff during their stay. You may receive SMS for app downloads, stay updates, or reservations.

 

2. User Responsibilities
- Provide accurate information (e.g., mobile phone number, name, etc.).
- Use services lawfully, avoiding spam or unauthorized access.
- SMS consent is voluntary and not a condition of purchase.

 

3. SMS Communication
- Msg & data rates may apply. Msg frequency varies.
- Reply STOP to opt out, HELP for support.
- See Privacy Policy: https://www.f3tch.com/privacy

 

4. Limitation of Liability
F3TCH is not liable for service interruptions or data loss.

 

5. Contact
Email: info@f3tch.com

We may update these terms. Continued use constitutes acceptance.